Rachel has a background in social sciences, having obtained Highers in Sociology and Psychology from Edinburgh College. She also has a background of working in retail helping her understand the importance of excellent customer service and helping with client queries to the best of her ability. This is her first role in the legal profession, where she hopes to progress.
Rachel works closely with the attorney team, providing paralegal and administrative support on its patent portfolios. Her main roles include corresponding with clients, attorneys and intellectual property offices, preparing patent applications for filing, utilising intellectual property databases and websites to gather information, and various other aspects of client care when required.